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SERVICE TECHNICIAN - Site Based

📍 Location
Rochester, New York
⏰ Job Type
Full-time
📅 Posted
May 16, 2026

About the Role

Job Description:

Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of

Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing at customer sites. (AMAZON)




Skills/Experience:

Develop and maintain expert knowledge of all Better Packages products, including system features, electrical and mechanical

components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits.

Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related ...

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