Service Technician

Key Responsibilities

Client Engagement & Field Service

• Conduct approximately 10 client visits per day across an assigned territory
• Maintain a structured 4–6 week client call cycle
• Represent the company professionally and protect brand reputation at all times
• Provide emergency and after-hours technical support when required
• Build and maintain strong relationships with key client stakeholders (managers, chefs, buyers, etc.)

Technical Installation & Maintenance

• Install, program, service, and repair dosing systems and related equipment, including:
  • Industrial laundry machines
  • Dishwashers, glass washers, crate washers
  • Kitchen and housekeeping chemical dosing systems
• Diagnose and resolve technical faults efficiently on-site
• Assist with product deliveries when required

Training & Customer Support

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