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About the Role
JOB DUTIES:
- Perform the installation of machines (assembly and commissioning) according to the technical requirements and correct operation, at the customer's premises.
- To carry out corrective and preventive interventions on machines installed at customers' premises.
- Providing support in the assembly and dismantling of trade fairs.
- Continuously travel to customers who require assistance, showing total availability for this purpose.
- Train customers in the operation of the machines.
- Plan and self-organise for the different assistance assigned.
- Follow up on services, maintenance, and report the status of the same to the person in charge.
- Order the necessary spare parts for interventions and for the maintenance of the stock of parts.
- Detect customer needs and expectations, as well as propose new opportunities for service improvement.
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