Service Technician - Field

Overview

Brandt is currently looking for a Field Service Technician for our Lethbridge location (Material Handling Division). The Service Technician is responsible for independently performing basic to complex diagnostics, service maintenance and repair work on customer and/or dealer owned material handling equipment such as forklifts, mobile elevating work platforms, and telehandlers efficiently. They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely manner.

Duties & Responsibilities

• Financial Performance:
• Operate within budgets and approvals established by the Service Manager.
• Maintain high levels of productivity, efficiency, and gross margin to contribute positively to branch goals.
• Achieve and uphold a quality of work metric of 98%, ensuring work is completed correctly the first time to minimize rework and enhance customer s...