Service Sales Manager

REPORTING TO: Regional Aftermarket Sales Manager

Job Duties and Responsibilities

• Direct and delegate effectively to the service staff
• Oversee all planning, administration and general management issues, including the day-to-day supervision of staff
• Oversee work organized by team leaders and direct reports
• Maintain a high level of integrity as signing authority for items such as internal work orders
• Ensure bottom line profitability for Services
• Work to develop solutions to departmental personnel turnover, including anticipatory needs
• Ensure the health, safety, cleanliness and security of the work environment is maintained at the highest level
• Identify and assess customer needs to achieve high satisfaction
• Create a motivating team environment with a culture of open communication

Job Requirements and Quali...