Service Reliability & Operations Manager

Block Labs is looking for a Service Manager in Málaga, Spain, to own the reliability and performance of services. This pivotal role involves driving operational excellence through SLA adherence and KPI reporting, while empowering teams in troubleshooting. Candidates should have 5+ years in Service Management and strong knowledge of ITIL practices. Experience with Web3 platforms is a plus. Join a culture that values clarity and results as part of a high‑performing team committed to engineering excellence.
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