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Performance & Transparency: Monitoring key service KPIs and developing clear reports and dashboards to enable global comparability Data-Driven Decisions: Analyzing trends and root causes, and deriving concrete recommendations for management and markets Global Quality Standards: Defining and harmonizing service processes and guidelines while balancing global and local needs Improvement & Market Development: Managing international initiatives and strategically building capabilities and best practices in the markets Processes & Innovation: Optimizing end-to-end processes and tools, and promoting data-driven and AI-powered solutions Bachelor’s degree in business administration, engineering, quality management, or a related field At least 5–7 years of professional experience ...
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