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Lead and manage the Customer Service and Quality teams. Champion a customer-centric culture across the organisation. Drive a seamless and joined-up customer experience across all touchpoints. Support strong customer engagement and operational executi...
About the Role
Customer Experience & Quality Lead
Location: Dublin 15
About the Role
An exciting opportunity has arisen for an experienced Customer Experience & Quality Lead to join a growing and customer-focused organisation.
This senior leadership role is responsible for driving customer experience, quality standards and cross-functional alignment across the business.
The role is ideally suited to a commercially aware leader with strong communication, organisational and people management skills who can drive proactive customer ownership and operational excellence.
Key Responsibilities
Customer Experience Leadership
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