Service Operations Administator

Summary and Purpose of the Role

The Service Operations Administrator is responsible for delivering structured and consistent administrative support to underpin effective service delivery and internal governance. The role ensures that core operational processes are maintained through accurate record keeping, coordinated access and renewal management, and the efficient administration of vendor-related activities.

This position plays a key role in maintaining the integrity and accessibility of operational documentation, ensuring that information remains current, auditable, and aligned with organisational standards. In addition, the role supports governance and compliance by managing administrative processes across areas including vendor management, system and portal access, software licence tracking, training coordination, and knowledge management.

The postholder is accountable for ensuring that defined processes are adhered to consistently, and that all ro...