Service Manager

Strategic HR Business Partner | People & Culture Leader | Rotman MBA ‘27 Candidate | CHRP Candidate | Aligning People & Business Strategy for Growth

The Service Manager is responsible for the compliance and coordination of all service work while working closely with the Operations Manager to improve performance, productivity, efficiency and profitability through the implementation of best operational practices. The Service Manager is responsible for supporting the Maintain It department, managing quality assurance programs, strategizing process improvements and ultimately responsible for maintaining and increasing the efficiency of the business.

REPORTING RELATIONSHIPS

The Service Manager reports directly to the Operations Manager and is required to interface closely with all employees, sub-trades, vendors and suppliers.

CORE RESPONSIBILITIES

• Work Order Management: Efficiently organizing, scheduling, and dispatching client work ...