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Forecasts goals and objectives for the department and strives to meet them
Hires, trains, motivates, counsels, and monitors the performance of all service department staff
Prepares and administers an annual operating budget for the service department
Maintains reporting systems required by general management and the factory
Monitors and controls the performance of the department using reports, tracking systems, and surveys
Develops and implements a marketing plan which promotes new and repeat business
Understa...
About the Role
Job Overview
Summary/Objective
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures the daily availability of technician's time is consistently sold to service customers.
Essential Functions
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