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About the Role
Drive operational excellence as a Service Dispatcher for a leading plumbing and HVAC company in the Greater Toronto Area. This hands-on role requires managing service calls and coordinating with technicians to uphold quality.
You’ll be responsible for the complete service call lifecycle, ensuring every job is executed to the highest standards. Essential tasks include accurate work order management, dispatching technicians, and communicating with property managers and suppliers.
Key Responsibilities:
• Primary point of contact for all service clients
• Manage and create work orders, dispatching technicians effectively
• Track service call progress and ensure completion
• Verify invoices and technician timesheets for accuracy
• Maintain inventory levels for efficient technician service
Requirements:
• 1+ years in service coordination related to plumbing or HVAC
• Experience in managing work orders and custom...
You’ll be responsible for the complete service call lifecycle, ensuring every job is executed to the highest standards. Essential tasks include accurate work order management, dispatching technicians, and communicating with property managers and suppliers.
Key Responsibilities:
• Primary point of contact for all service clients
• Manage and create work orders, dispatching technicians effectively
• Track service call progress and ensure completion
• Verify invoices and technician timesheets for accuracy
• Maintain inventory levels for efficient technician service
Requirements:
• 1+ years in service coordination related to plumbing or HVAC
• Experience in managing work orders and custom...
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