Service Desk Technician

Note: Candidates must be eligible to work in UK.

Shift Based Role

• The shift timings for these candidates will be either 10:00 AM to 6:00 PM or 11:00 AM to 7:00 PM Local time.
• For those who plan to drive to work, parking slots will be available free of charge. However, please note that if candidate have an electric car, there may be some fees associated with charging.
• The canteen on site offers a variety of food options, including hot meals, sandwiches, and salads, all at prices lower than the high street since the canteen is subsidized.

Job Summary

The Service Desk Analyst L1 provides support for incident resolution and requests reported by Client. Responsibilities include initial assessment, research, and resolution of incidents and requests regarding use of applications, software, hardware & infrastructure components. The Service Desk Analyst would be responsible for collecting information through a customer ...