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About the Role
Role : Service desk
Location : Budapest Hungary
Service Desk Analyst
Provide first level support through handling incoming queries and help requests from end users
Customer service skills & Problem-solving skills.
Communication skills (Czech).
Team collaboration.
Availability shift rostering for 24x7
Creating detailed notes of the issue and documenting resolution
Understanding on basics for Windows and Office suite.
Location : Budapest Hungary
Service Desk Analyst
Provide first level support through handling incoming queries and help requests from end users
Customer service skills & Problem-solving skills.
Communication skills (Czech).
Team collaboration.
Availability shift rostering for 24x7
Creating detailed notes of the issue and documenting resolution
Understanding on basics for Windows and Office suite.
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