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About the Role
Key Accountabilities & Responsibilities
- Support in daily analysis and reporting on tickets opened and closed, including preparation of weekly summary status updates.
- Assist with bond review and documentation processing related to cash collateral refunds.
- Review, update and maintain standard email and phone response scripts used by ASD (past and ongoing) to ensure accuracy and ease of reference.
- Support the team with daily indexing task to ensure records are properly maintained.
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