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About the Role
Job Description
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Service Desk Analyst - Swedish Speaking
UK and Ireland
Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.
Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation.
*This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish*
Key Responsibilities
Address and resolve non-major incidents and service requests, logging all activity in ServiceNow
Deliver excellent customer service and professional support
Escalate or reassign unresolved incidents to appropr...
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Service Desk Analyst - Swedish Speaking
UK and Ireland
Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis.
Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation.
*This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish*
Key Responsibilities
Address and resolve non-major incidents and service requests, logging all activity in ServiceNow
Deliver excellent customer service and professional support
Escalate or reassign unresolved incidents to appropr...
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