Service Desk Analyst - Christchurch/Dunedin

**21571BR** **Requisition Number:** 21571BR **Description:** **Full time and/or Part time roles available. Start date late January - early February 2023** Full Time Roles: • 2 x 9:30am to 6pm, Mon-Fri • 1 x 6am to 2:30pm, Mon-Fri (or 2 x Part Time.

Hours: 6am-11am, 9:30am-2:30pm) We are now recruiting for a Tier 1 Service Desk Analyst to fill a permanent full-time role based in either our Christchurch or Dunedin office. **The Opportunity** Working in a global team environment, you will ensure prompt resolution of incidents and requests, either by resolving them yourself or by taking appropriate action to ensure a happy resolution for your customers.

Our Service Desk Analysts own interactions from initiation through to resolution, ensuring the customer is kept informed all the way, and ensuring expectations are set and met. Working in a global team environment, you will ensure prompt resolution of Incidents and Service Requests, either by resolving them yourse...