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Service Delivery Scheduling Coordinator

📍 Location
hamilton
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

About the Role

Lead the coordination of client services as a Service Delivery Coordinator in a hybrid setting. Manage scheduling, client records, and support operations with efficiency and care.
In this role, you will ensure that client services are delivered smoothly by effectively planning schedules and maintaining an organized database. Your proactive approach in responding to inquiries and managing billing processes will be vital to the team. Additional responsibilities will include investigating service discrepancies and performing various administrative tasks.
Key Responsibilities:
• Coordinate staff scheduling to ensure service continuity
• Maintain an electronic client database with updates
• File client records and manage documentation
• Handle caller inquiries with urgency and accuracy
• Generate reports related to scheduling and billing
Requirements:
• Must be available for various shifts, including weekends
• Intermediate skills in data entry and PC usage
...

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