Service Delivery & Operations Lead

A leading technology service firm in Singapore is seeking a qualified Operations Supervisor to support daily operations and lead a team to meet KPIs. The ideal candidate should possess a diploma in IT or a related field, with at least three years of leadership experience. Responsibilities include monitoring field resource progress, driving service level agreements, and maintaining high service quality standards. Candidates are encouraged to apply through the company's recruitment portal, and only shortlisted applicants will be contacted.
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