Service Delivery Manager

Job Title: Service Delivery Manager / Field Service Manager

Location: Nordic Countries (Denmark, Norway, Sweden, Finland, Iceland)

About the Role:

We are looking for a hands‑on and technically proficient Service Delivery Manager to ensure the highest standards of installation, commissioning, and after‑sales support for our Aerial Work Platform (AWP) products. This role is critical for maintaining customer satisfaction and operational excellence across the region.

Key Responsibilities:

• Oversee on‑site installation, commissioning, technical training, and after‑sales service support for AWP products.
• Coordinate local service partners or technical teams to guarantee delivery quality and adherence to timelines.
• Troubleshoot customer problems on‑site and provide effective technical solutions.
• Gather user feedback to contribute to product experience optimization.
• Collabo...