Service Delivery Executive

We are seeking a proactive and customer-focused Service Delivery Executive with a minimum of 2 years of relevant experience in service delivery, client coordination, and operational support. The ideal candidate will be responsible for ensuring high-quality service delivery, maintaining client satisfaction, coordinating with internal teams, and supporting day-to-day service operations.

The candidate should possess excellent communication skills, problem-solving abilities, and the capability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Ensure smooth and timely delivery of services to clients as per agreed SLAs.
• Act as the primary point of contact for clients regarding service-related queries and escalations.
• Coordinate with internal teams including technical, operations, and support teams to resolve issues efficiently.
• Monitor service performance and ensure customer satisfaction.
• Track inc...