About the Role
We are currently looking for a Service Continuity Process Owner to support the business in achieving its strategic objectives.
Implement and drive the Service Continuity Process as a practice within Dimension Data MEA. Drive Continuity through governance and efficiency via the practice, an effective services governance framework that is consistent with general requirements and industry best practices/standards is developed, maintained and adhered to. Assist the DD team to operational and service excellence by means of effective implementation and execution. Work along with Business Continuity and Disaster Recovery to ensure customer service delivery can be maintained. ensure
What we expect you to do
Ensure Service Continuity requirements and targets are determined and met.
Risk assessment and management of risks to service continuity will be assessed and documented.
Creation of a Service contin...
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