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Greet customers upon arrival to shop
Ascertain reason for customer visit through verbal interview and visual assessment of vehicle
Connect customers with appropriate automotive mechanic or technician
Consult with mechanics regarding appropriate service options
Develop as many solution methods as possible, attempting to keep costs low
Explain all service options to customers including time and cost estimates
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About the Role
Job Description
We are looking for a competent, friendly service advisor to join our automotive shop. In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and have the ability to perform basic math skills.
Service Advisor Duties and Responsibilities
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