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About the Role
We are looking for a customer-focused and proactive Service Advisor to join our Aftersales team. In this role, you will deliver premium service consultations, build strong customer relationships, and ensure an exceptional ownership experience. You will be responsible for coordinating service and repair processes, preparing quotations and invoices, promoting Aftersales products and services, and working closely with technicians and parts personnel to ensure timely and high-quality vehicle servicing.
Key Highlights
- Customer Service & Relationship Management
- Vehicle Service Consultation & Repair Coordination
- Aftersales Sales & Service Promotion
- Warranty and Claims Processing
- Invoice Preparation & Vehicle Handover
- Workshop and Parts Coordination
- Customer Retention & Satisfaction Management
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