About the Role
Job description
Salary: £30,000 - £33,000
Service Advisor – Gloucester
£30,000 basic | Up to £33,000 OTE
42.5 hours per week
Monday to Friday 07:00 – 15:30
Alternate Saturdays 07:00 – 12:00
Let’s be honest…
This role isn’t just about booking cars in and answering the phone.
This is for someone who knows how to run a busy service desk properly, keep customers happy, and keep the workshop full without it turning into chaos.
THE ROLE
You’ll be the go-to person for customers from the moment they book in to the moment they drive away.
👉 Managing bookings and keeping the workshop loaded correctly
👉 Keeping customers updated (no chasing, no guessing)
👉 Creating job cards, invoices, and accurate estimates
👉 Spotting opportunities to upsell services in a way that actually makes sense
👉 Working closely with Parts to make sure everything ...
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