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Greet customers and inquire about their service needs Provide detailed explanations of recommended services, pricing, and timelines Answer customer questions and address concerns Schedule service appointments and ensure timely completion of work C...
About the Role
Overview
Hire Resolve are looking for a Service Advisor for their client. The Service Advisor is responsible for assisting customers with their vehicle service needs and ensuring a positive experience throughout the service process. The Service Advisor acts as the primary point of contact for customers, providing them with information on service options, pricing, and timelines, as well as coordinating service appointments and overseeing the progress of service work. The Service Advisor must possess excellent customer service skills, strong communication abilities, and a thorough understanding of automotive service processes.
Key Responsibilities:
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