Service Advisor

Overview

Job Title: Service Advisor
Location: Harrogate
Salary: £27,000 - £36,000 per annum
Hours: Full time, permanent

Are you an experienced automotive professional with a passion for delivering outstanding customer service? Looking to join a fast paced environment where no two days are the same? If so, this could be the perfect opportunity for you!

Our client is seeking a proactive and customer focused Vehicle Service & Customer Experience Advisor to act as the key link between customers and the workshop, ensuring a seamless and high quality service experience from start to finish.

Responsibilities

• Manage all customer interactions throughout the service and repair journey, ensuring a premium experience.
• Liaise closely with the workshop to coordinate vehicle progress and communicate completion times.
• Identify customer service and repair requirements, agreeing work scope and...