SERVICE ADVISOR

Job Summary:

The Service Advisor acts as the main liaison between customers and the service department, ensuring that all vehicle servicing requirements are met efficiently and professionally. This role requires a deep understanding of automotive systems, excellent communication skills, and a commitment to delivering outstanding customer service. The Service Advisor is responsible for assessing customer concerns, preparing service estimates, coordinating with technicians, and ensuring customer satisfaction throughout the service process.

Key Responsibilities:

• Customer Interaction & Consultation:
  • Greet customers and listen attentively to their concerns about their vehicles.
  • Explain recommended services, costs, and estimated timeframes.
  • Provide professional advice based on a thorough technical understanding and a clear understanding of customer needs.
• S...