Service Account Executive

Amadeus • taguig, Philippines

📍 Location

taguig

⏰ Job Type

Full-time

📅 Posted

June 05, 2026

About the Role

Job Title Service Account Executive 
In This Job You Will The Service Account Executive is a dedicated operational reference point for strategic customers within Customer Operations (CMO) Operational Relationship Governance team. The role ensures an exceptional e2e customer service experience, with a primary focus on the area of Customer Care. The incumbent leverages data and insights to drive meaningful operational relationship improvements, serving as a subject matter expert collaborating with other colleagues and customers. 
Main Responsibilities Main customer care interface for select strategic accounts, ensuring operational teams deliver against agreed service levels. 
Lead regular service reviews and follow‑up 
Escalation point for complex or critical service‑related issues 
Lead contributions to customer and internal meetings (presentations, Monthly Reviews, QBRs) covering operational areas. 


            
        

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