Senior Technical Support Advisor - Complex Software

Keen in Cape Town is hiring a Senior Customer Support Advisor to assist customers with software and hardware platforms. The role requires 2–4 years of experience in customer support, strong problem-solving skills, and proficiency in English. Responsibilities include troubleshooting, managing multiple customer interactions, and maintaining operational metrics. The position offers a salary up to R16,350 including medical and transport allowances, based on performance and attendance.
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