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Senior Technical Account Manager

📍 Location
, , spain
⏰ Job Type
Full-time
📅 Posted
May 30, 2026

About the Role

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Senior Technical Account Manager (Senior TAM) is responsible to deliver technical success to the Genesys customers by being a multi‑tasking, relentless problem solver, who can represent Genesys brand i...

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