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About the Role
As a Senior Systems Service Specialist/Engineer, you will be the trusted technical expert on-site, supporting installation, commissioning, and ongoing service of complex automation systems. You’ll ensure reliable system performance while delivering a strong customer experience.
What will you do:
- Install, start up, and commission systems at customer sites
- Troubleshoot and resolve issues across hardware, software, and networked systems
- Perform preventative maintenance and system upgrades
- Develop upgrade plans and ensure systems are up to date
- Lead testing activities, including Factory Acceptance Testing (FAT)
- Take technical ownership of projects, from specification through commissioning
- Train customers on system operation and maintenance
- Act as the main technical contact for customers and support sales when needed
- Identify performance g...
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