Senior Support Infrastructure Engineer

The role

You’ll play a key role in supporting ANS’s core infrastructure, helping to keep our platforms highly available, secure, and performing at their best for our customers.

You’ll act as an escalation point for the wider engineering team, getting involved in more complex issues and building out your expertise across our platform.

Working closely with the infrastructure team, you’ll support patching, firmware upgrades, and proactive maintenance to keep everything up to date. You’ll also collaborate with vendors across our stack to ensure smooth integration and ongoing support.

What will I be doing?

• Act as a 3rd line escalation point for the eCloud platform, supporting the wider team in resolving complex issues
• Proactively monitor systems, identifying and addressing performance or stability issues before they impact customers
• Work closely with other technical teams to...