About the Role
Be a part of something BIG!
The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ She will troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services, APIs/microservices, real‑time charging/IN, and dependent front end apps (web & mobile).
Make an Impact by:
Drive incident response, root‑cause analysis, stability engineering, release readiness, and continuous improvement across environments (DEV/UAT/PROD).
Willing to support extended operational shift coverage aligned with L2/L3 platform operations, incident response, and on-call support needs.
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