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Senior Software Engineer, Customer Technology

📍 Location
Bangalore
⏰ Job Type
Full-time
📅 Posted
May 13, 2026

About the Role

Senior Software Engineer - Java ML Engineering

Communications Intelligence & Platform Systems

What You’ll Do

Operationalize and deploy machine learning models built by Data Science teams using robust MLOps practices, including CI/CD pipelines, model versioning, monitoring, and rollback strategies , Feature Engineering, orchestrate ETL processes, manage data processing pipelines, and automate machine learning workflows

Manage model deployment lifecycles, ensuring production-grade reliability, scalability, and observability of model-driven services integrated into communication decisioning systems.

Design and build large-scale communication and personalization platforms that deliver intelligent, event-driven notifications across channels (email, push, SMS, chat) with sub-second latency and enterprise-grade reliability.

Architect distributed backend services and microservices for campaign orchestration, lead ingestion, customer persona...

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