Senior Software Engineer – AI-Driven Platform & Agentic Systems (m/w/d)

AI-native platform  ·  Real customer contacts  ·  Production, not demos.

Customer communication is one of the largest, most fragmented operational challenges in enterprise — and one of the last areas where AI has not yet delivered on its promise. Companies run dozens of disconnected tools for routing, bots, scheduling, and analytics. Customers still wait. Agents still drown.

The intelligence layer is missing.

virtualQ is building that layer. We are the AI-powered operating system for customer communication — a platform that does not bolt on intelligence, but is built on it. Our system processes tens of thousands of real interactions every day across voice and digital...