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About the Role
Job Title: Senior ServiceNow Architect
Location: Baltimore, Maryland
Type: Contract To Hire
Contractor Work Model: Hybrid – onsite and remote
Responsibilities
+ Architect, configure, and customize the ServiceNow platform to meet organizational needs across multiple teams and business units.
+ Define and manage data structures, including tables, fields, and relationships, ensuring scalability and data integrity.
+ Design, develop, and implement business rules, workflows, UI policies, and client/server-side scripting to automate processes and improve efficiency.
+ Establish and manage roles, groups, and access controls aligned with organizational security and compliance requirements.
+ Provide ongoing support for workflow-related issues, incidents, and user stories, ensuring timely resolution and continuous improvement (Both Jira and ServiceNow).
+ Enhance existing Incident Management workflows, including the defini...
Location: Baltimore, Maryland
Type: Contract To Hire
Contractor Work Model: Hybrid – onsite and remote
Responsibilities
+ Architect, configure, and customize the ServiceNow platform to meet organizational needs across multiple teams and business units.
+ Define and manage data structures, including tables, fields, and relationships, ensuring scalability and data integrity.
+ Design, develop, and implement business rules, workflows, UI policies, and client/server-side scripting to automate processes and improve efficiency.
+ Establish and manage roles, groups, and access controls aligned with organizational security and compliance requirements.
+ Provide ongoing support for workflow-related issues, incidents, and user stories, ensuring timely resolution and continuous improvement (Both Jira and ServiceNow).
+ Enhance existing Incident Management workflows, including the defini...
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