Senior Service Delivery Lead for Multi-Client Engagements

Capgemini is looking for a Service Delivery Manager 2 in Aguascalientes, Mexico to ensure successful delivery of services across multiple client engagements. This role will manage delivery teams, maintain client relationships, and oversee compliance with SLAs and KPIs. The ideal candidate will have proven experience in service delivery management, strong leadership skills, and the ability to drive operational efficiency while maintaining high levels of customer satisfaction.
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