Senior Salesforce Developer - Service Cloud

Senior Salesforce Developer – Service Cloud

Responsibilities

• Develop and maintain custom Salesforce Service Cloud solutions using Apex and Lightning Web Components (LWC).
• Lead the technical design and architecture of solutions, ensuring scalability and alignment with best practices.
• Configure and enhance core Service Cloud capabilities, including Case Management, Omni‑Channel, Service Console, and Knowledge.
• Design and manage integrations with external systems through REST/SOAP APIs and middleware platforms such as MuleSoft.
• Optimize data models, system performance, and automation, leveraging Salesforce Flow whenever possible.
• Conduct code reviews, provide technical mentorship, and collaborate closely with analysts, business teams, and stakeholders.

Qualifications

• 5+ years of Salesforce development experience, with strong expertise in Service Cloud and end‑to‑end project de...