Senior QA Lead - Telco Collections (Onsite, Day Shift)

Probe CX in the Philippines is hiring a Quality Supervisor for a telco collections program. This role will lead quality assurance governance by ensuring adherence to client standards, conducting root cause analysis, and translating QA findings into actionable insights. Ideal for Senior Quality Analysts or QA Leads, it offers long-term career growth, supervising opportunities, and cross-functional exposure. The ideal candidate has experience in compliance-driven environments and is proficient in MS Excel.
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