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About the Role
Step into a key role with the Global Customer Support team as a Senior Protection Application Engineer. Utilize your expertise in grid automation and protection relay applications to drive technical support and customer satisfaction.
This is a specialized position focusing on Level 3 technical support for various product platforms including P40, P40A, and 3 Series. You'll engage in complex scheme design, customer communication, and training initiatives, all while collaborating closely with R&D for product evolution. Your leadership in the power system protection sector will be vital for achieving business goals and customer outreach.
Key Responsibilities:
• Deliver L3 technical support for various product lines
• Design and tune protection applications for customer needs
• Resolve customer complaints with effective communication
• Conduct training sessions on new products and updates
• Lead customer events and collaborate with mul...
This is a specialized position focusing on Level 3 technical support for various product platforms including P40, P40A, and 3 Series. You'll engage in complex scheme design, customer communication, and training initiatives, all while collaborating closely with R&D for product evolution. Your leadership in the power system protection sector will be vital for achieving business goals and customer outreach.
Key Responsibilities:
• Deliver L3 technical support for various product lines
• Design and tune protection applications for customer needs
• Resolve customer complaints with effective communication
• Conduct training sessions on new products and updates
• Lead customer events and collaborate with mul...
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