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About the Role
As a Senior Project Manager – Operations, you will lead end‑to‑end business process improvement initiatives. You will be responsible for engaging stakeholders, driving project plans, resolving issues, and ensuring the realization of business benefits. Responsibilities
Stakeholder Management
Collaborate with Process Owners, Subject Matter Experts (SMEs), and key stakeholders to identify priority processes for improvement. Define initiative mandates (scope, objectives) and establish the appropriate governance framework. Monitor project progress and manage change impacts. Support, coach, and prioritize the activities of Process Improvement Leads. Initiative Execution
Lead the definition of end‑to‑end project plans (timelines, approach, workshops, resources, etc.). Ensure mobilization of the required resources and teams to successfully execute initiatives. Coordinate project execution to achieve expected objectives, timelines, and outcomes. Risk & Issue Managemen...
Stakeholder Management
Collaborate with Process Owners, Subject Matter Experts (SMEs), and key stakeholders to identify priority processes for improvement. Define initiative mandates (scope, objectives) and establish the appropriate governance framework. Monitor project progress and manage change impacts. Support, coach, and prioritize the activities of Process Improvement Leads. Initiative Execution
Lead the definition of end‑to‑end project plans (timelines, approach, workshops, resources, etc.). Ensure mobilization of the required resources and teams to successfully execute initiatives. Coordinate project execution to achieve expected objectives, timelines, and outcomes. Risk & Issue Managemen...
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