Senior Program Manager - Decision Platform, Retail Business Services (RBS)

Description
We are building Amazon's first horizontal self-serve decisioning platform — an intelligence layer that upgrades static rule-based systems into outcome-learning, context-aware decision engines. The platform serves multiple tenants across multiple organizations and domains, each requiring structured onboarding, cross-org coordination, and production launch governance.
We are looking for a Program Manager to own tenant onboarding execution end-to-end — from first contact through production launch and steady-state operations. This role operates at the intersection of platform product, tenant engineering, and business stakeholders — orchestrating complex multi-party programs where each tenant brings a different tech stack, org structure, data readiness level, and decision type.

Key job responsibilities
Tenant Onboarding Execution
• Own the end-to-end onboarding lifecycle — contract → data readiness → prototyping → shadow mode → production launch.
• Manage...