About the Role
Join a Call Centre with a Cause: Patient Service Coordinators Needed!
The Senior Patient Services Coordinator will be responsible for providing direct patient support while maintaining ownership of the patient experience through clear communication and timely problem resolution. The Senior Patient Services Coordinator will leverage their advanced knowledge to support patients, guide team members, and ensure effective resolution of issues in high-pressure situations
This role requires advanced critical thinking, sound judgment, and a proactive, strategic approach. The Senior PSC takes ownership of complex patient interactions, ensuring they are handled efficiently and accurately while acting as a role model for the team.
What we offer (and why you’ll love it here!):
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