Senior Operations & Systems Lead — Process & Automation

Business Processes & Systems Lead

Location: Pasay (Head Office)
Schedule: Monday to Friday, Day Shift (Morning)
Level: (AVP – Director Level)

Role Overview:

Lead process and systems management initiatives, optimizing workflows, integrating systems, and driving operational efficiency.

Key Responsibilities:

• Oversee process improvement, workflow automation, and system integration.
• Ensure data integrity, compliance, and scalability of systems.
• Identify opportunities for technology-enabled efficiency gains.
• Collaborate with IT and business teams to align technology with operational needs.

Qualifications:

• Bachelor's degree in IT, Business, or related field.
• 7+ years of experience in process management, systems optimization, or IT operations.
• Prove...