Senior Manager, Process Improvement & Operational Excellence

A leading HR consultancy in the Philippines seeks a Manager/Sr Manager for Process Improvement to drive excellence in operational processes. The role requires substantial experience in BPO collections, strong Lean Six Sigma certification, and proven managerial skills. You will lead process improvement initiatives and enhance service delivery through strategic collaboration and compliance auditing. The position offers a hybrid work setup and a competitive salary of 160k PHP while supporting various operational functions.
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