Senior Manager Clinical Operations

ROLE AND RESPONSIBILITIES:

We are seeking an experienced Senior Clinical Operations Manager to lead and optimize clinical operations within a fast-paced, metrics-driven Utilization Management environment. This role is responsible for overseeing multiple teams and frontline leaders, driving operational excellence, ensuring compliance with regulatory standards, meeting critical turnaround times (TATs), and developing high-performing teams. The ideal candidate is a strong clinical leader with proven management experience, exceptional communication skills, and a passion for continuous improvement.

Leadership & Team Management

• Lead and develop supervisors, managers, and clinical operations teams to achieve business and operational goals.
• Provide coaching, mentoring, and performance management to frontline leaders.
• Foster a culture of accountability, engagement, collaboration, and continuous improvement.
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