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About the Role
Join AXA Partners as the Director of TPA and Cost Containment – Lead Innovation and Excellence in Travel & Medical Claims!
What you’ll be doing:
- Oversee the strategic direction and operational excellence of AXA Partners' Travel and Medical TPA activities, including offshoring claims functions.
- Lead a team of 4 department managers and indirectly manage over 50 staff, fostering a high‑performance, customer‑centric culture.
- Develop and execute business plans and budgets aligned with global AXA transformation objectives, ensuring operational stability and growth.
- Drive change management initiatives to boost productivity, improve service quality, and implement process improvements utilizing Lean methodologies.
- Build and maintain strong relationships with key clients, intermediaries, and partners, supporting new service development and business opportunities.
- Manage outsourced cl...
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