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About the Role
Seagate Technology is seeking a Senior Analyst to manage Freshservice administration and enhance ITSM capabilities in Penang. The role involves supporting IT operations, automations, and integrations, ensuring data quality, and developing dashboards for insights. Ideal candidates will have 5 to 8+ years in ITSM/ITAM, strong analytical skills, and experience with Freshservice and Device42. Seagate offers a dynamic work environment and values innovation and inclusion.
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