Senior ITSMA Observability Engineer

At HedgeServ, we’re redefining what's possible in fund administration. With more than $700billion in assets under administration, we partner with leading investment managers across private equity, private credit, endowments, hedge funds and more to deliver tech‑enabled solutions that drive performance.

Role Responsibilities

• Design, build, secure, maintain and optimize the Elastic & Prometheus stack, including AWS observability tools, for critical applications and infrastructure.
• Create alerting mechanisms, escalation paths, dashboards and the overall framework to support infrastructure, systems and application monitoring.
• Lead IT infrastructure monitoring projects, vendor management, and daily operations, providing SME escalation support as needed.
• Collaborate with application owners, engineers and development teams to gather requirements and engineer solutions using existing monitoring capabilities or custom scripts.
• Archi...